Responsible gambling

At Oxibet Casino we want your play to stay fun, controlled, and safe. Gambling can be enjoyable when treated as entertainment, but it can also become risky if it starts to affect your finances, relationships, or wellbeing. This page explains the practical tools we offer, signs to watch for, and steps you can take if gambling stops being enjoyable.

Everything below is written with care and without judgement. If you ever want help applying a tool or discussing options, our support team is ready to assist and can walk you through settings or temporary measures.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

We provide several account-based tools you can activate at any time to control how you play.

Deposit limits — Set daily, weekly, or monthly maximums to keep spending predictable. Limits apply to all deposit methods and can usually be changed after a cooling period.
Loss and wagering limits — Cap how much you can lose or wager during a given period to reduce rapid losses.
Time-outs (cooling-off periods) — Temporarily block access to your account for a minimum period (for example 24 hours up to several weeks) if you need a short break.
Self-exclusion — Choose a longer-term block (months to years) that prevents you from logging in or creating a new account during the exclusion. This is intended for serious steps to stop play.
Account closure — If you wish to permanently stop using your account, you can request closure and we will guide you through the process.
Payment controls — Use your bank, card issuer, or payment app controls to block gambling transactions or remove stored payment methods from your account.

How to set these tools:

Go to your account or responsible gambling area and choose the tool you want to apply.
Select the limit or exclusion length and confirm. Some changes are immediate; others may include a short verification or cooling period.
If you prefer, contact our support team who can activate restrictions and explain the impact on deposits, play, and withdrawals.

Session Reminders and Reality Checks

Session reminders and reality checks are simple ways to keep awareness during play.

Automatic reminders — Receive a pop-up that shows elapsed time, total stakes, and wins/losses after a set interval.
Configurable intervals — Choose how often you want to be reminded (for example every 30 or 60 minutes).
Quick actions — From the reminder you can log out, set or tighten limits, or take a timeout.

Practical tips for using reminders:

Set realistic time limits before you start a session and stick to them.
Use device alarms or calendar notifications as an extra prompt to pause or stop playing.
Combine reminders with deposit and loss limits so short sessions don’t turn into larger spending than intended.

Warning signs that it may be time to use a reminder or take a break:

Chasing losses by increasing stake sizes
Feeling restless, anxious, or defensive about gambling
Neglecting work, family, or other commitments
Borrowing money or using funds needed for essentials
Hiding gambling activity from people close to you

If you notice one or more of these signs, consider applying tighter limits, taking a timeout, or speaking with a support professional.

Links to Support Organizations

If gambling is causing harm or causing worry for you or someone you care about, it is important to reach out. Support can be practical, emotional, and confidential.

Where to find help:

Contact a local or regional problem gambling helpline or health service. Search for “problem gambling help” or “gambling support” together with the name of your province or territory to find local resources and hotlines.
Consider confidential counselling services and treatment programs that specialise in addictive behaviours.
Peer support groups and self-help communities offer shared experience and coping strategies.
Financial counselling can help you manage debts, create budgets, and set longer-term protections.

When you get in touch with a support organisation, it can be helpful to have a clear list of recent gambling activity, any financial commitments made, and who else might be affected by the behaviour. Support professionals can help you create a plan and recommend next steps.

Differences from Canada-specific standards

Canadian provinces and territories may operate local programs, rules, and exclusion schemes that work alongside site-based tools. It’s important to understand how these differ and to use the combination that best protects you.

Some provincial programs provide a central self-exclusion registry that blocks play with provincially licensed operators. On-site self-exclusion tools apply directly to your account here and may not automatically register you with provincial schemes.
Language and local support: we provide support in English and may offer assistance in other languages. Provincial services often provide additional bilingual resources and local referrals.
Regulatory protections can vary by provider and by province. Using both local services and our on-site tools gives you stronger coverage.

Recommended combined approach for Canadian players:

Activate our on-site tools (limits, timeouts, self-exclusion) immediately if you feel risk rising.
Contact provincial or regional support services to explore central self-exclusion registers and local treatment options.
Use bank/card controls and third-party blocking software to add an extra layer of protection against impulsive deposits.

If you need help applying any of the controls described above, or if you want to discuss options confidentially, contact our support team. We are here to help, without judgement, and will respect your privacy while assisting with responsible gambling measures.